| Log Name | Microsoft-Windows-Hyper-V-VMMS/Admin |
| Source | Hyper-V-VMMS |
| Event-ID | 15268 |
| Level | Error |
| User | SYSTEM |
| Task Category | None |
| Message | Failed to get the disk information. |
Check if an *.iso-File is mounted on a virtual dvd drive (with powershell)
Get-VM | Get-VMDvdDrive | ? DVDMediaType -eq "ISO" | select VMName, ControllerType, ControllerNumber, Path
If so, unmount them and check if the error persists.